1 800 Call Center Provider of Telephone Answering Services

1 800 Call Center offers the most competitive pricing in the call center industry. Besides low rates, there is no charge for account setup or employee training. Account setup includes: script writing and programming along with client data delivery reports and daily management statistics.

1800 Call Center
1-877-733-4610

Answering Services

Inbound Call Center for
outsourcing all of your
call center needs

1-800 Call Center provides a concise, accurate answering service saving you valuable time in your busy day. Our professionally trained staff will take your messages, getting the information you need quickly and courteously. This 24 hour – 7 day service is great for answering your calls at any time and obtaining information from the caller.

Calls are processed by "live" operators whose responsibility is to greet the caller in the client’s name or business name. The operator will obtain the caller’s name, address if necessary, phone number and a brief message. It also can provide basic information about the client to the caller. Upon completion of the call, the operator can dispatch the message to pagers or cell phones, store the message for you to later call in and retrieve, place the message in a complimentary voice mail box, telephone the client with the message; or, cause the message to be E-Mailed or faxed to the client; all of which are the client’s option. In addition, messages can be faxed to the client daily.

Many other services are available, such as but not limited to, Order Entry, On Line Credit Card Processing, E-Mail Order Processing, Toll-Free Phone Numbers, Inventory Management, Up-sell and Cross-sell, Scripting, Customer Service Help Desk, Management Reports, Fulfillment, Automated Voice Mail Services, and much more.

1-800 Call Center telephone answering service features:

	Physician's Answering; extensive medical industry experience.
	Service Professionals; HVAC, Plumbing, and other businesses have that have unique needs.
	Utilities; electric cooperatives, cable companies. 24 Hour Customer Service Center when the power is out, the cable is off, or someone just needs to make payment arrangements.
	Full-time and fully trained attendants; mean a professional and efficient service.
	Supervisors; on duty around the clock, can monitor and instruct operators in any situation.
	State-of-the-art equipment; allows 1-800 Call Center to customize each call screen for each account.
	Dedicated circuits; mean your calls are answered with your chosen answer phrase, as if the caller were reaching your personal secretary.
	Message Retrieval Methods: Automated message delivery by fax, voice mail, pager; at your option.
	800 numbers; Local and nationwide telephone answering are a seamless extension of your organization.
	Rates based on actual call or transaction processing time;
	Urgent call connections
	Customized Greeting that can be played prior to an operator answering your line indicating office hours, etc.
	Customer Help Line - Our operators can answer frequently asked questions, take complaints or connect the caller with an appropriate "on-call" technician.
	Dealer Locate - Our operators can locate the nearest dealer or service center for your caller using either zip codes.
	Professional Referral Service - Our operators can provide referrals on any predetermined rotation / selection basis.
	Overflow - Office Meeting - Temporary Answering Service. If your switchboard gets overloaded or the office meeting occupies everyone we can take the calls.
	Disaster Alert/Recovery - Based on a pre-established protocol and password protected, one call to our operators can initiate a programmed response.
	Fraud and Ethics Violation Private Hot-Lines - We can provide either operator or voicemail confidential hotlines for employees or customers to report sensitive situations

Phone: 1-877-733-4610
Email: Sales@teampremier.net

submit a service inquiry with:
Pricing Request Form

	announcement
	1 800 Call Center can take orders or input caller data on your web site or on our script based software. Your caller data can then be delivered to you by email (immediate or at a scheduled time), or by fax, or in a database file for direct input in your software packages!

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Phone: 1-877-733-4610 Email: Sales@teampremier.net submit a service inquiry with: Pricing Request Form

Phone: 1-877-733-4610
Email: Sales@teampremier.net

submit a service inquiry with:
Pricing Request Form