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1 800 Call Center offers the most competitive pricing in the call center industry. Besides low rates, there is no charge for account setup or employee training. Account setup includes: script writing and programming along with client data delivery reports and daily management statistics.


1800 Call Center
1-877-733-4610
 

 

Outsourcing Benefits
 
Inbound Call Center for
outsourcing all of your
call center needs
Customer Service Relationship is what we do and we're very good at it. We will design a solution based on the needs of your company, put it in place, and run it, that way you can focus on other things, like your core business. Each time a customer contacts you is an opportunity to further develop a profitable relationship; it's a chance to sell additional products, tell them about future solutions, and mention upcoming sales or promotions. We have worked with some of the biggest companies in the world as well as young startups. We understand customer service issues and know how to convert a customer interaction into a business opportunity. We approach each customer interaction as an opportunity. Our services allow you to blend support interactions with one-to-one marketing and sales efforts in a seamless manner

1-800 Call Center believes the single greatest component of a successful outsourcing program starts with a solid match of culture and business philosophy. We view your customers as your most precious resource. We see ourselves as not just a vendor, but more like an entrusted employee of your company who delights in turning a simple customer into profitable relationship. To make sure your customers get the best service, our representatives are carefully screened and rigorously trained before they ever interact with your customer. We hire and train college graduates train them to deliver the best of service.

Our benefits and expertise include:

bulletFrom one agent to hundreds of agents, 1-800 Call Center can handle any size of business.
bulletOur staffing can effectively mirror call volume spikes and valleys.
bulletWe provide just-in-time agents, when and how they are needed.
bulletWe are both a strategic (outsourcing & co-sourcing) and tactical (emergency back-up) solution.
bulletReduced business operating expenses through economies of scale and call center specialization.
bulletIncreased hours of operation resulting in increased sales and customer satisfaction. Customer call or order is processed 24 hours per day, 7 days per week.
bulletEliminate the frustration and expense of maintaining your own Inbound internal call center, allowing capital to be redirected to your core business.
bulletIncreased call capacity to eliminate busy signals and long hold times.
bulletRoutine calls can be routed to 1-800 Call Center while higher level calls that require more sophisticated response can be routed to your team of experts.
bulletOutsourcing your overflow will ensure that you don't miss profitable orders.
bulletFacilitate sales blitzes or other one time events effortlessly.
bulletGain access to world-class call center capabilities
bulletSuperior technology: text chat, click-to-talk, visual collaboration
bulletEnhanced reporting capabilities
bulletMulti-channel interaction with customers
bulletYou can get access to a highly-skilled workforce without having to bring them onto your payroll.
bulletA company that you can just try out, without making a major outsourcing decision or long-term financial and operational commitment.
Phone: 1-877-733-4610
Email:  Sales@teampremier.net

submit a service inquiry with:
Pricing Request  Form

announcement
1 800 Call Center can take orders or input caller data on your web site or on our script based software.  Your caller data can then be delivered to you by email (immediate or at a scheduled time), or by fax, or in a database file for direct input in your software packages!

 

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