










1 800 Call Center offers the most
competitive pricing in the call center industry. Besides low rates,
there is no charge for account setup or employee training. Account
setup includes: script writing and programming along with client data
delivery reports and daily management statistics. |

1800 Call Center
1-877-733-4610

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Outsourcing Benefits
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Inbound Call Center for
outsourcing all of your
call center needs |
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Customer Service
Relationship is what we do and we're very good at it. We will design a
solution based on the needs of your company, put it in place, and run
it, that way you can focus on other things, like your core business.
Each time a customer contacts you is an opportunity to further develop a
profitable relationship; it's a chance to sell additional products, tell
them about future solutions, and mention upcoming sales or promotions.
We have worked with some of the biggest companies in the world as well
as young startups. We understand customer service issues and know how to
convert a customer interaction into a business opportunity. We approach
each customer interaction as an opportunity. Our services allow you to
blend support interactions with one-to-one marketing and sales efforts
in a seamless manner
1-800 Call Center believes
the single greatest component of a successful outsourcing program starts
with a solid match of culture and business philosophy. We view your
customers as your most precious resource. We see ourselves as not just a
vendor, but more like an entrusted employee of your company who delights
in turning a simple customer into profitable relationship. To make sure
your customers get the best service, our representatives are carefully
screened and rigorously trained before they ever interact with your
customer. We hire and train college graduates train them to deliver the
best of service.
Our benefits and
expertise include:
 | From one agent to
hundreds of agents, 1-800 Call Center can handle any size of
business. |
 | Our staffing can
effectively mirror call volume spikes and valleys. |
 | We provide
just-in-time agents, when and how they are needed. |
 | We are both a
strategic (outsourcing & co-sourcing) and tactical (emergency
back-up) solution. |
 | Reduced business
operating expenses through economies of scale and call center
specialization. |
 | Increased hours of
operation resulting in increased sales and customer satisfaction.
Customer call or order is processed 24 hours per day, 7 days per
week. |
 | Eliminate the
frustration and expense of maintaining your own Inbound internal
call center, allowing capital to be redirected to your core
business. |
 | Increased call
capacity to eliminate busy signals and long hold times.
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 | Routine calls can
be routed to 1-800 Call Center while higher level calls that
require more sophisticated response can be routed to your team of
experts. |
 | Outsourcing your
overflow will ensure that you don't miss profitable orders.
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 | Facilitate sales
blitzes or other one time events effortlessly. |
 | Gain access to
world-class call center capabilities |
 | Superior
technology: text chat, click-to-talk, visual collaboration
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 | Enhanced reporting
capabilities |
 | Multi-channel
interaction with customers |
 | You can get access
to a highly-skilled workforce without having to bring them onto
your payroll. |
 | A company that you
can just try out, without making a major outsourcing decision or
long-term financial and operational commitment. |

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announcement
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| 1 800 Call Center
can take orders or
input caller data on your web site or on our script based software.
Your caller data can then be delivered to you by email (immediate or
at a scheduled time), or by fax, or in a database file for direct
input in your software packages! |
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