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1 800 Call Center offers the most competitive pricing in the call center industry. Besides low rates, there is no charge for account setup or employee training. Account setup includes: script writing and programming along with client data delivery reports and daily management statistics.


1800 Call Center
1-877-733-4610
 

 

Catalog Order Processing
 
Inbound Call Center for
outsourcing all of your
call center needs
1-800 Call Center is a specialist in the catalog order-entry arena. We handle programs of all size from single items to entire catalogs. We utilize order-entry state of the art software that allows us to customize scripts and order screens to your specifications. This flexibility enables us to up-sell, cross-sell or market research within the order-taking process. Credit card processing is available and can be facilitated through batching, or online if preferred. Reporting and completed orders can be delivered to you or your fulfillment house via fax, or email. Basic reporting includes weekly or daily call statistics.

The order-entry function includes your custom greeting, product descriptions, and variable shipping options. Calculations for product pricing, shipping and appropriate city and state taxes are embedded in the software for efficiency and accuracy. Demographic data can be captured as well.

bulletFlexible multi-page script design
bulletCustomer look-up & updates
bulletProduct information and data
bulletAutomated up-sells & cross-sells
bulletProducts options (size, color, etc.)
bulletCredit card authorization & validation
bulletAutomated shipping charge calculations
bulletState/ Country/ City sales tax computation
bulletMultiple ship-to addresses
bulletInventory tracking
bulletCustomized help screens
bulletField specific help
bulletData entry verification
bulletFlexible report generation
bulletPresales handling FAQ and objection handling
bulletAccess to customer information
bulletItem-specific help screens
bulletPrice points specified by media source codes
bulletOnline inventory status
bulletItem-specific up-selling and cross-selling by agent
bulletPricing computations
bulletMultiple "ship-to" address processing
bulletReal-time access to customer system (remote or via Internet)
bulletAgent sales incentive programs
bulletCheck by phone
bulletOnline drafts
bulletE-mail delivery -  one of many ways to get your orders
Phone: 1-877-733-4610
Email:  Sales@teampremier.net

submit a service inquiry with:
Pricing Request  Form

announcement
1 800 Call Center can take orders or input caller data on your web site or on our script based software.  Your caller data can then be delivered to you by email (immediate or at a scheduled time), or by fax, or in a database file for direct input in your software packages!

 

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